Contact information
Contact information
We’re here to help you take better care of your pets and make every moment with them more comfortable and joyful! At aorionochm.shop, we value our customers and are dedicated to providing the best support for our premium pet products. Whether you have a question about an order, need product details, or want shipping information, our professional team is ready to assist you.
Get In Touch
Operator: Aorionochm
Email: support@aorionochm.shop (We aim to respond to all inquiries within 24 hours on business days.)
Phone: +1 6037140313
Business Address: 135 Buttonwood Dr, Auburn, NH, 03032-3429, United States
Business Hours
Our customer support team operates from New Hampshire, United States. Please note our operating hours:
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Monday - Friday: 9:00 AM – 5:00 PM (EST/EDT - Eastern Time)
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Saturday - Sunday: Closed
Customer Note: For international customers, response times may vary depending on time zone differences. All inquiries received during weekends or holidays will be handled with priority on the next business day.
Quick Help
Order Tracking: Please include your order number in your email for faster service.
Shipping: We offer standard shipping on all pet products, with delivery times varying by destination.
Returns: For instructions on returns, please visit our Return & Refund Policy page (30-day policy where applicable).
Secure Payment: All transactions are securely processed in USD with encrypted payment systems.