Shipping policy
Shipping Policy
Last updated: April 26, 2026
This Shipping Policy applies to all purchases made on aorionochm.shop and outlines our fulfillment and delivery practices for pet products.
Order Processing Time
All orders are processed within 1 to 3 business days (Monday through Saturday, excluding Sundays and public holidays). “Processing time” refers to the period from order confirmation to the moment the order is prepared and dispatched from our fulfillment facilities.
Shipping Time & Delivery Estimates
We fulfill orders for pet products to ensure efficient and reliable delivery.
Shipping Origin: All orders are shipped from our warehouse or fulfillment centers.
Estimated Shipping Time: Once dispatched, the estimated shipping time is 7 to 13 business days depending on the destination.
Total Delivery Time: The total estimated time from order placement to delivery is approximately 8 to 16 business days.
Shipping Cost
We offer free shipping on all pet product orders. No handling or delivery fees apply.
Tax Information
Customs duties, VAT, or import taxes may apply depending on the destination country. These charges, if any, are the responsibility of the customer and are collected by local customs authorities.
Shipping Locations
We currently ship to multiple regions for our pet products. If your destination is not available at checkout, please contact us for assistance.
Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can track your shipment using the link provided in the email.
Delays
Delivery times are estimates and may vary due to external factors such as weather conditions, customs clearance, or carrier delays. We appreciate your understanding in case of unforeseen delays.
Contact Information
If you have any questions regarding shipping for our pet products, please contact us:
Operator: Aorionochm
Email: support@aorionochm.shop
Website: aorionochm.shop
Address: 135 Buttonwood Dr, Auburn, NH, 03032-3429, United States
Phone: +1 6037140313